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​換貨及售後細則

有效憑證及時間限制

  • 退換貨需提供原始收據,且必須在購買後15天內完成(逾期恕不辦理)。

  • 每張發票僅限退換一次。超期請求將不予受理。

商品狀態要求

商品必須滿足以下條件:
✅ 未使用、未洗滌、無污漬
✅ 吊牌完整無缺(無撕毀或拆除)
✅ 原包裝完好

經修改、損壞或已使用的商品不予退換。

退換規則

  • 僅限同款同色商品的尺碼更換(庫存情況允許)。

  • 價格調整說明:

    • 更換商品價格低於原商品:不退還差價。

    • 更換商品價格高於原商品:需補足差價。

不設退款

  • 所有銷售均為最終交易,任何情況下均不退款。

  • 收據遺失? 無法辦理退換貨

 

尺寸指南免責聲明
⚠️ 重要提示:

  • 尺寸表謹供參考;  因每個人測量方式及位置略有不同, 尺寸皆為水平手工測量;  因面料彈性或測量方法導致的輕微誤差(±3cm)不屬於品質問題,此誤差範圍符合國際品質標準, 並非屬於瑕疵, 。

校服洗滌護理指南

【基本洗滌原則】

  1. 禁用物品: 
    ✖ 任何漂白劑(含彩漂)
    ✖ 含漂白成分洗衣劑 
    ✖ 嬰幼兒專用洗衣液/皂

       ✖ 烘乾機

   2. 推薦用品: 

        ✓ 中性洗衣粉/液
        ✓ 30℃以下冷水洗滌

        ✓ 所有衣物應反面洗滌

【分類處理建議】
▶ 深淺色衣物:  

     •  必須分開洗滌

     •  禁止長時間浸泡(≤15分鐘) , 以防滲色。

     •  洗滌後立即晾曬, 以防滲色。

▶ 毛衣類:

      ☑ 單獨冷水手洗
      ☑ 建議添加少量洗髮水
      ☑ 使用護髮素/衣物柔順劑防起球
      ☑ 平鋪晾乾(禁止懸掛)

▶ 功能型運動服:
       ⚠ 禁用品:  •  衣物柔順劑
      包括:  運動衫褲 / 運動外套 / 夾棉校褸 

【通用晾曬技巧】
   • 所有衣物應反面晾曬
   • 避免陽光直射
   • 自然通風處陰乾

Exchange Policy

  1. VALID RECEIPT & TIME LIMIT

    • Exchanges require the original receipt and must be completed within 15 days of purchase (no exceptions).

    • Each invoice is valid for one exchange only. Late requests will be declined.

  2. ITEM CONDITION REQUIREMENTS

    • Items must be:
      ✅ Unused, unwashed, and free of stains
      ✅ Tags fully attached (no tears or removal)
      ✅ Original packaging intact

    • Altered, damaged, or worn items are ineligible.

  3. EXCHANGE RULES

    • Size exchanges only (same style/color; subject to stock).

    • Price adjustments:

      • If the new item costs less: No refund for the difference.

      • If the new item costs more: Pay the difference.

  4. NO REFUNDS

    • All sales are final—no refunds under any circumstances.

    • Lost receipt? Exchanges cannot be processed.

Size Guide Disclaimer

⚠️ Important:

  • The provided size chart is for reference only. Measurements are manual and horizontal; slight variances (±3cm) due to fabric stretch or measuring methods are not defects.  This tolerance aligns with international quality standards.

Care Instruction

【Basic Washing Principles】

🚫 Prohibited Items:   

       ✖ Any bleach (including color-safe bleach)
       ✖ Detergents containing bleaching agents
       ✖ Baby-specific laundry detergents/soaps
       ✖ No tumble dry (may cause shrinkage)

✅ Recommended Products & Methods:  

       ✓ Neutral detergent (powder/liquid)

       ✓ Wash in cold water (≤30°C / 86°F)
       ✓ Turn garments inside out before washing

【Category-Specific Care】

▶ Dark & Light-Colored Clothing:  

     • Must be washed separately

     • Do not soak for extended periods (≤15 mins) to prevent color bleeding

     • Hang to dry immediately after washing

▶ Sweaters:  

     ☑ Hand wash only in cold water
     ☑ Add a small amount of shampoo (gentler on fibers)
     ☑ Use hair conditioner/fabric softener to reduce pilling
     ☑ Lay flat to dry (never hang – may stretch out of shape)

▶ Performance Sportswear:  

     ⚠ Avoid: • Fabric softeners (reduces moisture-wicking ability)
     • Includes: - Sport shirts/ Sport pants /  Sports jackets /  Padded school coats

【General Drying Tips】

• Always dry inside out
• Avoid direct sunlight (fades colors)
• Dry in a shaded, well-ventilated area

©2021 by Seamax Hope

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